Блог ОКІ-ТОКІ

Всі статті, нотатки, огляди, інструкції та оновлення сервісу для внутрішніх та аутсорсингових контакт-центрів Окi-Токi. Використовуйте сучасні інструменти!

search

09.09.2025

[:es]“Si no se ocupa de su cliente, otro lo hará. Y créame, eso no le va a gustar.”
Anastasia, Gerente de Atención al Cliente Oki-Toki
[:]

Learn More >

05.09.2025

How to set up a SIP provider in Oki-Toki: SIP-client

How to connect a SIP provider in Oki-Toki, registration via SIP-Client, logging, and reporting.

Learn More >

21.08.2025

[:es]\”Más que tener canales, importa cómo cada uno aporta valor.\”

Anastasia, Gerente de Atención al Cliente Oki-Toki[:]

Learn More >

20.08.2025

How to connect external storage for call recordings (Google Drive and Dropbox)

Connect Google Drive and Dropbox to Oki-Toki for call storage. Comparison of internal and cloud storage, solving connection errors.

Learn More >

06.08.2025

Step-by-step guide to creating an effective sales department from scratch

How to build a sales department: step-by-step plan, tips and recommendations from Oki-Toki

Learn More >

21.07.2025

What is Customer Development and how to implement it effectively?

What is the Customer Development method and how it can help you create a sought-after product.

Learn More >

18.07.2025

[:es]“Una buena atención no empieza con un saludo. Empieza con entender a quién está del otro lado.”
Anastasia, Gerente de Atención al Cliente Oki-Toki
[:]

Learn More >

08.07.2025

[:es]“Una conversación empática vale más que el descuento más agresivo.”
                                Anastasia, Gerente de Atención al Cliente Oki-Toki[:]

Learn More >

07.07.2025

Complete guide to the responsibilities of the sales department manager

How can a department manager properly organize work and achieve high sales results?

Learn More >

07.07.2025

What is cold calling? A clear definition

What cold calling means in 2025 and how Oki-Toki makes it work—smart scripts, CRM tools, and auto-dialers to boost sales efficiency.

Learn More >

Create Account

Error: Contact form not found.

Data Processing Agreement