Data security and protection
Popular
20.08.2025
How to connect external storage for call recordings (Google Drive and Dropbox)
Connect Google Drive and Dropbox to Oki-Toki for call storage. Comparison of internal and cloud storage, solving connection errors.
18.06.2025
Cybersecurity in the call center: How to protect client data
How to ensure data security in a call center? Effective ways to protect personal data of clients and employees.
15.05.2025
How to create a report on the work of a call center?
What call center reports are available in the Oki-Toki cloud system
15.12.2024
How to Separate Call Center Projects: An Article for Supervisors and Contact Center Managers, Features and Settings in Oki-Toki.
22.07.2024
Call center agent conversation recordings
How to store and analyze operator call recordings in Oki-Toki
20.06.2024
How to Protect Client Data Using Exclusive Fields in Oki-Toki Projects?
Customer data protection is one of the most important priorities for a call center. We offer a number of features that help call centers protect their customers’ data.
16.04.2024
How to set up automatic dialing of customers with a robot?
Discover how to set up automatic customer dialing with a robot in the Oki-Toki service to enhance the efficiency of the call center, save time, and improve customer service quality.
29.11.2023
White Label PBX: How personalisation improves the image and security of a contact centre
Remake Okie-Toki for yourself with the help of the White Label concept: your own design and web address, corporate mail and VPN service.