Блог ОКИ-ТОКИ

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What is the rage index, how does this metric affect call center operations, why do customers get angry, and what should be done about it.

What is a SIP response, how it is generated and where it is displayed in Oki-Toki: an overview of SIP codes for call analysis.

How to connect telephony to a call center and what you need for setup.

How to connect SIP telephony in Poland and which provider to choose. Overview of operators and recommendations from Oki-Toki.

Connecting a SIP number in Ukraine: how to find the best provider and set up communication — recommendations from the Oki-Toki team

How to connect SIP telephony in Romania, which provider to choose, and Oki-Toki’s tips and recommendations for connecting a SIP number.

[:es]“No es la ley la que cambia el juego. Es la falta de preparación lo que lo complica.”
Anastasia, Gerente de Atención al Cliente Oki-Toki[:]

How to connect SIP telephony in Spain, which provider to choose, and recommendations for connecting a SIP number.